Wednesday, September 12, 2007

live blog: my first interaction with the dc dmv

4:40 call general information number. english. option 1. listen to fairly short intro.

4:40 some random announcement about the website. did you know we have a website?! gasp! read: go to our fucking website you idiot. why are you even calling?

4:42 chipper fellow talking about registration requirements for living in the city. ok, got it. then tells me to return to the website for information. again. i get it. there's a website.

4:43 registration menu. i guess this is my first registration? got it. inspection. sure. has to pass. check. if it's leased yada yada. if you inherited from a dead person. blah blah. military. got it.

perhaps i should explain why i'm on the phone w/ dmv when we aren't moving for almost 2 months. i'm concerned that we'll pile up shitloads of -

4:46 they hung up on me. somehow i knew liveblogging would be a good idea.

4:46 call back. didn't press option 1 fast enough. hung up on me again. the problem with liveblogging.

4:47 spanish speaking people can't pay with credit cards over the phone? really? why is that? curious.

i'm going to see if i can get a person by not pressing any buttons.

while i'm waiting, i'm afraid that if we move and i have an out-of-state plate, we'll get a shitload of tickets.

4:48 pressed zero to get a human being. they're busy, however, and now i'm listening to pachabel's canon. i fucking hate pachabel's canon. for serious.

i'm hoping that if we can -

4:49 OH! oh. still busy. but i'm sure the next available agent will be with me as soon as possible.

i'm hoping that if we can get registration on the car before we move or right when we move, i can avoid tickets. or even a temporary permit, which they must have, would be great. however, my extensive -

4:50 still assisting other customers. next available. promise.

my extensive exploration of the dmv's website has uncovered no info about such temporary permit.

4:52 still busy. new music. i think it's vivaldi. thank god. the only thing worse than being on hold to talk to someone at the dmv is being on hold at the dmv and listening to pachabel. seriously. most annoying piece of classical music ever.

4:53 still assisting those other customers. who else could possibly be dumb enough to call the dmv and expect to speak to a human being?

4:54 just realized that they probably close at 5:00. OH! nope. still assisting other customers. there was a cruel, extra pause between the break in the trumpet concerto and the too-chipper announcement that no one is going to talk to me.

4:57 still nothing. tropical storm humberto, eh? that's a nice name for a storm. i like it.

4:59 i just realized i missed oprah on the one day of the week i get to watch. sure, i could dvr it, but that's not the same. it's the joy of being at home at 4:00 in the afternoon on a weekday that makes oprah so fulfilling. also, just cracked open a bottle of bell's oberon. have i mentioned you can get it on tap at the liberty tavern? you can. i love the liberty tavern. please go. for me.

5:03 zahara might have to have surgery? oh that poor girl. ps my mom never bought me a matching valentino (was it valentino?) purse when i was a kid. clearly, i was not loved. also, good thing my mom doesn't read this blog.

5:04 do you think if they stop taking calls at 5 they'll tell me? or will i just be stuck here listening to vivaldi?

5:07 i'm going back to the dmv website to see if i can figure this out.

5:11 still. on. hold. and i can't find anything on the website. hm. am beginning to think i might have to actually go to the dmv. which sucks, but i suspect will provide some pretty good material.

5:15 half through the oberon. i think i should always have a beer when i'm going to be on hold for a long time.

5:18 man this is a long trumpet concerto. i think they may have looped it to play twice. just noticed a typo in the original headline, which i have changed.

5:20 for some reason it seems like i heard a different woman's voice tell me to please hold. is that possible? now i'm wondering if someone at the dmv is just taking me off of hold, saying please hold blah blah blah, and then putting me back on hold.

5:24 going outside for a cigarette. apparently, being on hold with the dmv has become an excuse to pretend 5pm on a wednesday is actually 11pm on a saturday.

5:32 still on hold. have decided i'm only waiting 8 more minutes. one hour on hold is kinda my limit. even with the beer and cigarette. in the meantime, i think i need some chips and dip to get through the last few minutes.

5:43 ok that's it. i'm done. i'm out of beer, there is not very much (lite) french onion dip left anyway, holding my cell phone on my shoulder for this long is starting to hurt my neck, and i'm quite certain there isn't even anyone left at the dmv. or maybe they are there, staring at the blinking line, laughing at me. bastards.

so let me ask: does anyone know what happens when you move to the city and have to park on the street? can you get a temporary permit until your plates and tags arrive? surely i am not the first person from the commonwealth to venture across the potomac? jesus.

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